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Terms and Conditions

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Petplan Breeder Scheme

As a breeder participating in the Petplan Breeder Scheme you agree to the following terms and conditions:

  1. The scheme is only open to responsible breeders. Registration is at the sole discretion of Petplan which may refuse to accept anyone as a member of the scheme at its absolute discretion.
  2. You must be resident in the UK and aged 18 years or over.
  3. You will be entitled to one membership into the Scheme.
  4. You will use only the promotional materials provided by Petplan and will not vary or alter such material.
  5. You will conduct your business at all times in accordance with good industry practice in a way that will not risk damage to Petplan’s brand, reputation or goodwill.
  6. You will comply with the Petplan Puppy Charter and/or the Petplan Kitten Charter at all times. Petplan may remove a member from the scheme at any time where Petplan has reasonable belief to suspect any breach or attempted breach of the scheme.
  7. Either party is free to terminate your involvement in the scheme at its absolute discretion by immediate notice in writing or by email to the other party.
  8. Breeder Bonus

  9. Breeder Bonus applies to Petplan’s vouchers for 4 weeks’ free insurance and annual insurance policies taken out by new owners. The annual policy must be for the animal covered by the voucher for 4 weeks’ free insurance.
  10. You must keep Petplan informed of any changes to your contact details. Petplan will not be responsible for any loss of reward credits or vouchers incurred as a result of out of date details.
  11. Membership accounts with out of date details that have not been updated may be removed and any bonus credits or vouchers forfeited.
  12. Petplan will give three months’ notice in writing or by email to each member in the event of termination of Breeder Bonus. A further four weeks will be allowed for the final exchange of credits after which time they will become null and void.
  13. Petplan may decline to issue, withdraw or cancel bonus credits at any time where Petplan has reasonable belief to suspect any breach or attempted breach of the terms of Breeder Bonus.
  14. In the event of termination for whatever reason you will not be awarded any future bonus credits and you agree to destroy all Petplan promotional materials you may hold.
  15. Bonus credits and vouchers cannot be transferred, bought, sold or in any way traded. They are allocated to the registered participating breeder and not to any individual in their personal capacity or partners in such businesses.
  16. Bonus credits have no value until converted into vouchers and bonus credits cannot be exchanged for cash. However, in place of vouchers, a cash equivalent can be donated to a selection of animal charities. This list can be obtained via Breederline on 0330 100 9681.
  17. Delivery of any vouchers will only be made to the member’s registered address and will be dispatched within 28 days of order subject to availability.
  18. Petplan reserves the right to change or remove, at its absolute discretion at any time the items available in Breeder Bonus without notice or any liability to any registered member.
  19. Petplan reserves the right to vary the credit values and exchange rates and to vary these terms and conditions at any time without prior notice or liability.
  20. Breeders who receive gifts from Breeder Bonus may be liable for tax on the gifts as “taxable benefits”. It is the responsibility of breeders to make the appropriate declarations to HMRC.
  21. The promoter is Pet Plan Limited whose registered office is at 57 Ladymead Guildford Surrey GU1 1DB and whose principal place of business is at Great West House (GW2), Great West Road, Brentford, Middlesex TW8 9DX.
  22. All correspondence regarding Breeder Bonus should be sent to Breeder Bonus, PO Box 504, Leicester, LE94 OAE or via the Helpline number 03333 010332.

Petplan's General Prize Draw and Competition Terms and Conditions

  1. By entering into the prize draw or competition, all entrants will be deemed to have accepted and be bound by the following rules.
  2. Entry is free and is open to those aged 18 years old or over and proof of identity and age may be required. Use of a false name or address will result in disqualification.
  3. All entries must be made by UK residents.
  4. All employees of the Allianz UK group, and their respective subsidiaries and associated companies, their immediate families and anyone involved in the promotion of the competition, including any printers and agents, suppliers of the prize and any other companies associated with the competition, are excluded from entry.
  5. Only one entry may be made per person. Petplan will disallow duplicate entries where it finds them. Entries made online using methods generated by a script, macro or the use of automated devices will be void.
  6. At least one of the judges involved in the review and selection of entries for a competition will be independent of Petplan and the full names of the judges shall be made available on request.
  7. Prizes shall be awarded at Petplan’s discretion and if it considers any entrant has acted inappropriately or dishonestly in entering into the prize draw or competition, it reserves the right to refuse to award any prize. No purchase is necessary to claim the prize. Winners will be confirmed by phone, in writing, or by email. If they cannot be contacted Petplan reserves the right to offer the prize to the next eligible entrant.
  8. Petplan may award a prize to the second chosen entry if the prize remains unclaimed after the prize notification is sent.
  9. No responsibility is accepted for delayed or mis-transmitted entries.
  10. Winners’ names will be made available upon request after the closing date by sending a SAE to: Petplan Marketing, Great West House (GW2), Great West Road, Brentford, Middlesex TW8 9DX. Petplan also reserves the right to announce winners in the Petplan newsletters once contacted.
  11. Prizes are as stated and are subject to availability and any supplier’s terms and conditions. In the event of any prize being unavailable for any reason outside Petplan’s control it reserves the right to offer an alternative prize of equal value. Petplan is not responsible for the quality of any goods supplied.
  12. Prizes are non-transferable and there is no cash or other alternative. Prizes may be taxable and the winner will be responsible for any tax arising.
  13. All prizes will be sent within 30 days of notification as long as valid contact details are provided.
  14. Petplan’s decision is final and no correspondence will be entered into and it reserves the right to amend or alter the terms of the prize draw or competition.
  15. Winners will participate in all required publicity and Petplan reserves the right to publish the name and photo of winners in post event publications and on the Petplan website and/or social media sites. Winners will reasonably cooperate with publicity as a result of winning.
  16. The promoter of all prizes draws and competitions is Allianz Insurance plc ("Petplan") whose registered office is at 57 Ladymead, Guildford, Surrey GU1 1DB.
  17. These terms and conditions shall be governed by the laws of England and Wales and any action arising out of these terms shall be litigated in, and only in, the courts of England and Wales, and you hereby agree to submit to the exclusive jurisdiction of those courts and further agree that they are a convenient forum for you.
  18. All entries and any copyright subsisting in the entries become and remain the property of Petplan. Contact information about entrants is collected by Petplan in order to contact them about the promotion and where appropriate award prizes.
  19. Through entering any prize draw or competition, the entrant consents to us contacting them about our products and services.

Petplan Cat Breeder – Activate to win, Prize Draw Terms and Conditions

  1. This prize draw is open to all registered Petplan UK cat breeders.
  2. Entrants must be 18 years or over.
  3. To enter you must activate 4 weeks’ free Petplan insurance during the promotional period.
  4. The promotional period opens at 9.00am on 1st July 2016 and closes at 11.59pm on 30th September 2016.
  5. The one winner drawn at random will win a £100 voucher and can choose between any of the following vouchers: Argos, Boots, Love2shop, Marks & Spencer, Pets at Home, Amazon.
  6. Only one entry may be made per breeder.
  7. The £100 voucher shall be awarded at Petplan's discretion in accordance with these terms and conditions, and Petplan reserves the right to refuse to award a prize to anyone who is deemed by Petplan to have acted inappropriately or dishonestly in entering the prize draw.
  8. Petplan reserves the right to award the prize to the next eligible entrant drawn at random if the winner cannot be contacted within a reasonable period of time, or if the prize remains unclaimed.
  9. The winner’s name will be made available upon request after 1st October 2016 by emailing breederline@petplan.co.uk.
  10. The prize is as stated and is subject to availability and the supplier’s terms and conditions. In the event of any choice of voucher not being available for any reason outside of Petplan’s control, Petplan reserves the right to offer a suitable alternative voucher of equal value. There is no cash alternative.
  11. The prize will be sent within 30 days of notification as long as valid contact details are provided.
  12. The winner will participate in all required publicity and Petplan reserves the right to publish the name and photo of the winner in post event publications and on the Petplan website and/or social media sites. The winner will reasonably cooperate with publicity as a result of winning.
  13. This promotion and these terms and conditions of entry are governed by the laws of England and Wales and the courts of England and Wales shall have exclusive jurisdiction over any dispute arising out of or in connection with this promotion and you agree they are a convenient forum for you.

Promoter: Pet Plan Limited, 57 Ladymead, Guildford, GU1 1DB.


Petplan Dog Breeder – Activate to win, Prize Draw Terms and Conditions

  1. This prize draw is open to all registered Petplan UK dog breeders.
  2. Entrants must be 18 years or over.
  3. To enter you must activate 4 weeks’ free Petplan insurance during the promotional period.
  4. The promotional period opens at 9.00am on 1st July 2016 and closes at 11.59pm on 30th September 2016.
  5. The one winner drawn at random will win a £100 voucher and can choose between any of the following vouchers: Argos, Boots, Love2shop, Marks & Spencer, Pets at Home, Amazon.
  6. Only one entry may be made per breeder.
  7. The £100 voucher shall be awarded at Petplan's discretion in accordance with these terms and conditions, and Petplan reserves the right to refuse to award a prize to anyone who is deemed by Petplan to have acted inappropriately or dishonestly in entering the prize draw.
  8. Petplan reserves the right to award the prize to the next eligible entrant drawn at random if the winner cannot be contacted within a reasonable period of time, or if the prize remains unclaimed.
  9. The winner’s name will be made available upon request after 1st October 2016 by emailing breederline@petplan.co.uk.
  10. The prize is as stated and is subject to availability and the supplier’s terms and conditions. In the event of any choice of voucher not being available for any reason outside of Petplan’s control, Petplan reserves the right to offer a suitable alternative voucher of equal value. There is no cash alternative.
  11. The prize will be sent within 30 days of notification as long as valid contact details are provided.
  12. The winner will participate in all required publicity and Petplan reserves the right to publish the name and photo of the winner in post event publications and on the Petplan website and/or social media sites. The winner will reasonably cooperate with publicity as a result of winning.
  13. This promotion and these terms and conditions of entry are governed by the laws of England and Wales and the courts of England and Wales shall have exclusive jurisdiction over any dispute arising out of or in connection with this promotion and you agree they are a convenient forum for you.

Promoter: Pet Plan Limited, 57 Ladymead, Guildford, GU1 1DB.


Petplan's Monthly Breeder Prize Draw Terms and Conditions:

  1. To enter the prize draw in any month, eligible entrants must be a UK breeder registered with Petplan and that breeder must have issued at least one 4 weeks' free Petplan insurance during that month.
  2. One winner will be chosen at random each month from all entries received prior to that month's closing date.
  3. The closing date for entries is 11.59pm on the last day of each month and the corresponding monthly winner will be notified the following month.
  4. Each monthly winner will win a £250 Pets at Home voucher.
  5. This prize draw will continue on a monthly basis until Petplan issues a notification of its withdrawal.
  6. By entering into the prize draw, all entrants will be deemed to have accepted and be bound by these terms and conditions.
  7. Entry is free and is open to UK breeders that are registered with Petplan. Use of a false organisation name or address will result in disqualification.
  8. Only one entry may be made per breeder per month, regardless of the number of 4 weeks' free insurance issued that month.
  9. The prize shall be awarded at Petplan's discretion and if it considers any entrant has acted inappropriately or dishonestly in entering into the prize draw, it reserves the right to refuse to award any prize. No purchase is necessary to claim the prize. Winners will be confirmed by phone or by email. If they cannot be contacted within a reasonable period of time, Petplan reserves the right to offer that prize to the next eligible entrant drawn at random.
  10. Petplan may award the prize to a second chosen entry if the prize remains unclaimed after the prize notification is sent.
  11. The names of the winning breeders will be made available upon request by emailing breederline@petplan.co.uk
  12. No responsibility is accepted for delayed or mis-transmitted entries.
  13. In the event of the prize being unavailable for any reason outside Petplan's control it reserves the right to offer an alternative prize of equal value.
  14. The prize will be sent within 30 days of notification as long as valid contact details are provided.
  15. Petplan's decision is final and no correspondence will be entered into and it reserves the right to amend or alter the terms of the prize draw.
  16. All winners will participate in all required publicity and Petplan reserves the right to publish the name and photo of winners in post event publications and on the Petplan website and/or social media sites. Winners will reasonably cooperate with publicity as a result of winning.
  17. The promoter of this prize draw is Pet Plan Limited ("Petplan") whose registered office is at 57 Ladymead, Guildford, Surrey GU1 1DB.
  18. These terms and conditions shall be governed by the laws of England and Wales and any action arising out of these terms shall be litigated in, and only in, the courts of England and Wales, and you hereby agree to submit to the exclusive jurisdiction of those courts and further agree that they are a convenient forum for you.

Petplan's Find a Pet website guidelines

As a condition of using the website, you agree that you won't:

  • Create multiple accounts or use false addresses or contact information.
  • Post non related adverts on the website or spam the website by posting multiple copies of your adverts.
  • Post any abusive, threatening, defamatory or indecent material.

Exposure to Content

By using the website, you understand that:

  • All adverts, messages, photos, and all other content posted on, transmitted through, or linked from Petplan, are the sole responsibility of the person from whom such content originated.
  • You are entirely responsible for all the content that you add, upload, email or otherwise make available via Petplan.
  • Petplan does not control and is not responsible for content made available through the website but we will have the right to refuse, delete or move any content that is available via the service, for violating our terms or for any other reason.
  • We do our best to prevent the majority of scammers from using the website, but we cannot guarantee that all adverts are placed by genuine people. You should therefore make sure you are careful when contacting advertisers. Under no circumstances will Petplan be liable in any way for any loss or damage of any kind incurred as a result of the use of any content listed, emailed or otherwise made available via the website.

Advertising litters

Petplan expects users to adhere to the below guidelines when advertising litters on the Find a Pet website. If any of these guidelines are not followed, your advert may be removed without prior notice. We may pass your details to any appropriate enforcement organisation if we believe you are not adhering to these guidelines.

  • The feature is only open to breeders registered with Petplan.
  • Puppies and kittens must be under 1 year of age to be advertised on the site.
  • Puppies and kittens shouldn't be sold until they are at least 6 weeks of age.
  • If the puppies or kittens you are advertising have not yet been born, they must be due within three months of creating the advert.
  • Puppies and kittens must be suitable as family pets and have been bred and socialised with this in mind. Working dogs should not be advertised on this website.
  • Photos of animals looking distressed or wearing accessories or items of clothing will be removed. Petplan reserves the right to remove any images, without prior warning, that they deem inappropriate.
  • All adverts must adhere to the Pet Advertising Advisory Group (PAAG) guidelines and Petplan reserves the right to reject any advert that breaks the PAAG guidelines.
  • Stud dogs cannot be advertised on this site.
  • Puppies and kittens cannot be advertised if they have been imported from other countries outside of the UK.
  • Puppies and kittens should be advertised in the correct category and the full breed should be disclosed to any potential new owner. If a pet is a cross breed, then this should be stated clearly in the advert title or description.
  • Puppies and kittens should not be advertised as gifts or presents. Petplan encourages the responsible breeding and selling of pets.
  • If you are advertising puppies and kittens as being pedigree, you should provide all pedigree papers to the new owner. You should also state in the advert description, which organisation they are registered with.
  • When advertising puppies and kittens, you should allow the new owner to view them at home with their mother. You shouldn't offer delivery of pets, neither should you arrange to meet buyers at locations other than your home/breeding establishment.
  • You must state the correct location in your adverts, this should be where the pet is currently located and where it can be viewed.
  • No banned pet breeds should be advertised on the website. We will not accept adverts for dogs of the following breeds or cross breeds, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, Fila Brasiliero. Petplan do not insure the following breeds or cross breeds therefore we will also not accept adverts for: Perro de Presa Canario, Dogo Canario, Czechoslovakian Wolfdog, Saarlooswolfhond.
  • Since 1999, under 'The breeding and sale of Dogs welfare Act' people who breed five or more litters in any 12 month period need to be licensed via the local authority. Even if you breed less than five litters per year, you may need to be licensed if the local authority deems that you are breeding for commercial gain. In these instances you will need to enter your valid local authority license before you can register a litter.
  • Pets that are pregnant must not be advertised through the website.
  • Your account and adverts should contain your correct personal details. Please contact Breederline on 0330 100 9681 if these details need updating.
  • If we receive complaints about your adverts or pets that you have advertised on the site, we may remove the advert whilst they are investigated.
  • Any photo that you upload must not breach copyright, trademark, or other intellectual property rights of any third party.